The 24 hour cancellation policy holds - for both memberships and card holders. If you cancel late or don't turn up you will be docked for that class.
Please tell me about all planned absences.
If you are going to be absent for more than a couple of weeks talk to me and we will decide if your standing reservation can hold. We can usually hold your place for a reasonable time.
If you are sick or injured please let me know before every booking.
If you regularly miss classes we will need to talk about whether we can keep holding your spot. I have others waiting for a spot in the classes.
Please drop me a text as soon as you know you can't make your class. There are often waitlist people.
If you need to change to different class just drop me a text. You can go ahead and book yourself into the new class but let me know so that I can cancel your regular booking and let waitlist people know about a space opening up.
If I need to cancel your class card holders will have a week added onto your pass. Members have 3 weeks to book into a 'Make Up" class. Talk to me if this is tricky.
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